At Asli Karungali, we aim to deliver your orders safely and on time.

1. Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Time

  • Delivery usually takes 3–7 business days depending on your location.
  • Remote areas may take slightly longer.

3. Shipping Charges

  • Shipping charges (if any) will be displayed at checkout before payment.
  • Free shipping may be offered on selected products or orders.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email or WhatsApp.
  • You can use this to track your order status.

5. Delivery Issues

  • Please ensure your shipping address and contact details are correct.
  • We are not responsible for delays caused by incorrect information or courier issues.

6. Delayed or Lost Orders

  • If your order is delayed beyond the expected time, please contact us.
  • In rare cases of lost shipments, we will assist in resolving the issue with the courier partner.

Note: Delivery timelines are estimates and may vary due to external factors.

Last Updated: 30/Apr/2026, 18:58 PM

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